Frequently asked questions


What is Tippp?

Tippp is your ultimate trivia challenge platform where you can turn your knowledge into real rewards. Dive into exciting trivia matches from your phone, tablet, or computer, and compete in tournaments for gift cards.

How does it work?

Join Tippp and play fun trivia games to test your knowledge. Earn coins by answering questions correctly and use them to enter tournaments where you compete with others. The better you perform, the more gift cards you can win from top stores. It's an easy way to turn what you know into awesome rewards.

Is Tippp free?

Yes! Playing for gift cards on our platform is free.

How can I create an account?

Getting started is as easy as entering your first name, email address and password in our registration form: https://app.tippp.io/apply

Who can register?

Anyone who lives in our supported countries (like US, Europe, CA AU, NZ) and is at least 18 years old can register and win. The registration is completely free.

My partner/relative/friend wants to join Tippp, but we live at the same address. Is this okay?

Yes, that's absolutely fine! And not only that. You can even refer your partner/relative/friend to Tippp. You even get a referral reward for your partner/relative/friend.

How do I edit my profile?

Click on the gear icon in the top right of the menu bar to open your profile page. Here you can edit all required information and/or change your password.

How long will it take for my coins to appear in my account?

As soon as you have successfully completed a task, the coins you have earned should appear. However, sometimes there is a delay depending on the advertiser who sponsors the coins.

Can I open more than one account on Tippp?


Owning multiple accounts is prohibited on Tippp and is punished with blocking these accounts. Payouts via the second account are also not carried out.

I already have an account in a game. Can I use it to complete the requested levels?

Generally not. We want everyone to have the same opportunities. Hence, you need to create a new account first and only then will you be able to complete the requested tasks. However, we will let you know if a new game account is not required for a particular task.

Is Tippp available on mobile devices?

Yes! We created Tippp for all types of devices. Tippp is also very simple and intuitive. In addition, our website is designed so that you can use it anywhere on your phone or tablet.

How can I close my account?

We are, of course, very sorry if you want to leave us, but if you wish to close your account, please send an email to the support: contact@blackcapmedia.com


Why did my account registration fail?

Please check that you have filled in all required fields, ticked the privacy policy and terms box and completed the captcha verification. Please also make sure that you have not previously tried to register an account with us. If you still have problems registering, please contact us via the following email: contact@blackcapmedia.com

Why can't I log into the account I set up?

Please check that the email address you are using is the one you registered with and that you have the correct password. If you've forgotten your password, you can reset your password here: https://app.tippp.io/login

I have a problem with my account or my points. How can I contact you?

You can contact us via the help center.

I forgot the password. How can I access my account?

You can reset your password here: https://app.tippp.io/login

What is considered a fraud?

There are several situations where potential fraud can be identified, such as: completing the same task multiple times on different websites, canceling a trial offer or product before actually receiving the product or service, or canceling before the advertiser's offer specified number of days.

The use of disposable email accounts is also considered a fraud; only use email accounts registered to you. Performing tasks that you are not interested in or using false or third-party information (including credit cards) is also considered fraudulent.

Make sure you are using a real credit card that is registered to you at your real address. Many of the trial offers do not accept anything else. Prepaid cards, ATMs, debit or gift cards are NOT allowed.

You can find out more about "fraud" in our terms: https://www.tippp.io/terms

Why was my account marked fraudulent?

There are many reasons for this, such as: having multiple accounts, using a bot or an illegal third-party program to complete offers, insulting other members or employees, using a proxy server, etc.

Can you remove the fraud lock on my account again?

We can certainly review blocked accounts on a case-by-case basis. If you think your account has been suspended for an invalid reason, please contact support: contact@blackcapmedia.com


What are Tippp points?

Tippp coins work as virtual currency and are required to enter tournaments.

How do I earn coins?

You can get coins by playing COINS TRIVIA, completing sponsored-tasks like playing games, doing surveys or referring friends to tippp.

What can I do with my coins?

You can use them as entry fee for gift card tournaments and to exchange to claim specia features.

How quickly are my coins in my account after completing a task?

This usually happens immediately. If your points are not being credited after a while and you do not know why, please use our help center.

Will my coins expire?

No. Tippp coins cannot expire at this time.


What are the tasks?

Tasks can include playing games, answering quizzes and surveys, subscribing to newsletters, downloading apps, buying products, or joining services.

How do I complete the tasks?

Log into your account and browse down below. The coins amount you will get for completing a task is displayed for each offer. Just click on the offer that interests you and complete any required tasks. Our system will then credit your account with the coins you have collected.

How are tasks approved and credited with points?

Tasks have tracking codes that allow our system to log correctly completed tasks. Completed tasks are then approved by us and the coins are credited to your account.

How many tasks can I do in one day; is there a limit?

You can do as many tasks as you want every day! And new tasks won't stop coming regularly.

How much time do I have to complete a task?

All tasks must be completed within a set amount of days of time, which is described in the task details. If you miss the time limit, you can continue the task, but it will no longer be rewarded with coins.

Can I give wrong information when completing a task?

No. Submitting false information will always be treated as fraud, which will result in the deletion of your account.

What happens if a task doesn't pay me?

Please wait at least 48 hours to see if the task pays out to your account. If you still haven't received any coins, please contact our help center.


How can I get coins to play games?

Game developers are always looking for people to test their games by playing them a bit. All you need to do is complete the tasks like described in our overview.

I played a game but my coins were not awarded. What can I do?

Please wait at least 48 hours to see if the task pays out to your account. If you still haven't received any coins, please contact our help center.

Why did the number of coins per completed task in the game change?

The coins earned for each completed task in the game depend on your country.

Can I earn from multiple games at the same time?

Yes, you can do as many games at the same time as you like. You cannot get rewarded for the same task twice.


How do I start with surveys?

Visit the survey offers and follow the instructions.

What are the benefits of paid surveys at Tippp?

Tippp offers you a wide range of surveys to fill out, with new surveys being updated regularly. Earn coins for completed surveys!

How long do surveys take?

Surveys vary in length, scope, and reward levels. The time they take can range from a few minutes to several minutes, depending on the rewards offered.

How will I be rewarded for surveys and when will it be?

After successful completion, your account will be credited with coins. This usually happens immediately.

Can I exchange my survey points for cash?

No. You can exchange your survey points only for coins in Tippp.

What are pre-screening questions?

Some surveys may require you to answer several questions before they can determine if you have the right profile for them. These are known as "pre-screening" questions and are a necessary part of the process for completing these paid surveys.

Therefore, pre-qualifying questions will determine whether you are eligible for a survey. If you have been disqualified from a particular survey, it simply means that you do not fit the desired person profile. This can be for many reasons such as lifestyle, occupation, age, gender, etc.

Does it matter how accurately I answer survey questions?

Yes. It is very important to answer survey questions as honestly and accurately as possible. Companies pay you for real answers. If you enter incorrect information, we may delete your Tippp account.

Will I be rewarded for taking a survey that I have already completed on another page?

No, if you've already completed the exact same survey, you won't get paid twice for it.

How do I know if I've successfully completed my survey?

You will receive a message upon successful completion.

What does it mean when the survey quota is exhausted?

Surveys require a certain number of responses to meet the advertiser's or brand's needs. As soon as this limit is reached, the survey will unfortunately be closed for further participants.

What do I do if no surveys are available?

If there are no suitable surveys for you, don't worry, just check back in a few days as new tasks are constantly being added. Or how about a game or a look at our other offer walls in the meantime?


What rewards does Tippp offer?

Tippp offers gift cards. The type of gift cards you can claim depends on the country you live in.

We currently offer gift vouchers from well-known retailers such as Amazon, as well as a variety of categories such as Fashion & Lifestyle, Home & Living, Travel & Entertainment and many, many more.

Can I exchange my points for real money?

No. You will only get digital gift cards at Tippp.

How can I claim my rewards?

Once a tournament is finished, we will check all payers and notify the winners by email. Please be aware that this can take up to 30 days after end of month.


What can I earn a referral commission for?

If you refer friends or family members to us, you will be rewarded with coins.

How much commission do I get?

It varies from certain factors like your country or special offers.